1. DEFINITIONS:
Certain words in this Subscription Contract have a specific meaning and are explained below:
a. Account Balance: the current available amount in Customer Account.
b. Activation: means activation of the Service under the terms of this contract, after Installation of the Unit including provision for service for upgrade at the Address.
c. The balance units left in the Customer Account carry forward onto the next month only upon subsequent subscription renewal of limited plans. However, such carry forward of balance units of water can only occur once after the initial subscription fee is paid. The maximum upper limit for carry forward the balance units left in the Customer Account shall be 5,000 litres in all limited plans in a year. We may change the maximum upper limit without any prior intimation.
d. Grace Period: the period starting from the notified due date i.e. the date on which Customer Account is due for recharge until the date the service of costumer is deactivated for failure to maintain the Minimum Account Balance.
e. Helpline: Livpure Smart Homes Call Centre.
f. Installation: set-up of the Unit at the Address.
g. Minimum Account Balance: the Subscription Fee required to cover at least 1 day of subscription of the costumer chosen Service (in case of monthly subscriptions) or total value of the customer chosen Service (in case of Long Duration Subscriptions or showcase events)
h. Package: any package for providing specific units of Water which may be offered by Livpure Smart Homes, and selected by Customer from time to time as part of the Service.
i. Premises: Address provided by Customer for the Installation of the Unit.
j. Registration: by paying registration fee for subscription on Livpure Smart Homes website or any other mode authorized by tLivpure Smart Homes.
k. Customer: shall mean a person (an individual or a small size family) or a Smaller Shop, Clinic, office, or any other entity with a maximum capacity of 8-10 people, hereinafter referred to as “You or Customer”, who agree to these Terms and Conditions for availing the services of Livpure Smart Homes Services.
l. Customer Account: the personal subscription account of customer withLivpure Smart Homes for carrying out all transactions with Livpure Smart Homes.
m. Customer ID: the unique Customer identification code issued to customer for purposes of accessing Customer’s Account and availing of the Service at the specified Address.
n. Subscription Contract: this contract together with its Terms and Conditions stated on www.livpuresmart.com, and the Installation Work Order and Relocation Work Order as modified and amended by Livpure Smart Homes from time to time.
o. Subscription Fee: the amount payable by customer to receive the Service.
p. RO/Unit/Product: Livpure RO Water Purifier. Model No. Livpure Smart Homes Envy +.
2. CONTRACT:
These terms and conditions mentioned below shall form the Subscription contract between the parties, i.e. Livpure Smart Homes Private Limited and the Customer and shall be governing their mutual relationship and shall be binding on both parties, on their representatives, assigns, successors in interests of parties and shall also be equally applicable on all persons/entities who are using the services of Livpure Smart Homes under the customers.
3. DECLARATION:
By agreeing to these terms and conditions, the customer declares that:
a. He/she is an individual residing in India, above 18 years of age, fully competent under law to enter into the Contract or;
b. A Livpure Smart Homes/entity having its place of business in India, represented by an individual having appropriate authority to accept the Contract;
c. That all information provided to Livpure Smart Homes and KYC submitted are accurate, true and correct.;
d. Customer has subscribed the chosen plan after fully understanding all commitments, obligations and its suitability;
e. Before agreeing to the said terms and conditions, the customer has fully understood and accepted the present terms and conditions;
f. The customer has been notified that no salesperson or agent of Livpure Smart Homes is authorized to change any term of this Agreement or to make any warranties or representations about, it, oral or otherwise.
g. He/she acknowledge that the Agreement is not an offer by Livpure Smart Homes to sell the RO to Customer and Livpure Smart Homes are not obligated to accept any offer made.
4. TERM:
The Contract will commence upon on the date of Online Payment (“Registration”) and acceptance of Terms and Conditions contained herein and, will remain valid, subject to applicable Terms and Conditions till the validity of the said plan and/or continued usage of the services of Livpure Smart Homes under the subscribed plan, unless terminated prior in accordance of this contract.